Panda Express is the biggest Chinese fast food restaurant chain in the usa. Famous for the orange chicken and chow mein, it has over 1800 locations and 27,000 employees around the world.
In 1973, Chinese immigrant Andrew Cherng and his awesome father Ming-Tsai Cherng used financing through the Small Enterprise Administration to start a Chinese restaurant in Pasadena, California. Called Panda Inn, the restaurant was so popular which it expanded to four more locations in los angeles. The https://www.pandaexpress.com/menu, a fast-food version of Panda Inn, opened in 1983 in the Glendale Galleria in Glendale, California.
Husband and wife co-founders Andrew and Peggy Cherng still own and run their privately-held company, The Panda Restaurant Group. No franchising is allowed, and also the company owns and operates all the Panda Express stores (with the exception of the stores inside universities, which are usually licensed towards the university).
Andrew and Peggy met at Baker University in Kansas, and they also later got advanced degrees (Andrew in Applied Mathematics and Peggy in Electrical Engineering) at the University of Missouri inside the 1970s. They got married in 1975, almost a decade before the first Panda Express location opened for business.
A year ago, customers bought 67.9 million pounds of orange chicken from Panda Express, making the sweet and tangy chicken dish the most popular item on the menu by far. First created in 1987, the orange chicken recipe is actually a closely guarded secret. What we know is the fact each batch starts with frozen, breaded, boneless chicken nuggets which can be deep fried prior to being dipped within the orange sauce.
PANDA EXPRESS WAS An Earlier ADOPTER OF RESTAURANT-BASED TECHNOLOGY.
Peggy’s background in engineering and software design gave Panda Express a technological advantage. Inside the 1980s, the business was an early adopter of employing computers to make ordering in stores easier and to collect data concerning the highest selling items at every store.
Andrew and Peggy’s daughter Andrea, Panda’s Chief Marketing Officer, helps oversee Panda’s Innovation Kitchen in Pasadena, California. The purpose of the kitchen is always to test out new dishes, design, and décor. Open to the general public, the Innovation Kitchen offers intriguing menu things like a honey walnut shrimp wrap with papaya slaw, orange chicken salad, and scallion pancake wraps.
Andrew and Peggy take an unusual strategy to managing their employees. Panda Restaurant Group’s headquarters has motivational posters on the walls and Stephen Covey books on the desks, and also the company gives its workers discounts on self-help and leadership books. Strongly encouraging everyone to join “human potential seminars” like Dale Carnegie, Life Academy, and Landmark Education, Andrew hosts programs for his employees to perform Zumba, hear motivational speeches, and learn self-defense skills. He uzlvyt developed a mandatory program for workers, The Panda menu, requiring a wholesome lifestyle, continuous learning, and interpersonal relationship skills.
Panda Express has come out with a brand new tool that could forever change how Americans eat Chinese food. The American Chinese chain may soon be introducing the “chork,” or chopsticks-fork hybrid, to its restaurants, according to a tweet from Lisa Jennings, the West Coast bureau chief for Nation’s Restaurant News. The tool appears to be manufactured from plastic. Using one end, it has the prongs of a fork and on the other, it may serve as chopsticks. Panda Express failed to immediately react to a request for comment.